While people are finally able to obtain a vaccine for COVID-19 and the ability to travel, move around, shop, and dine out is increasing, restaurants have a long hill ahead of them before getting back to a business “normality.”

In fact, entire behavior patterns have changed in people after a year of completely living at home and avoiding regular work presence, school, commuting, and traffic. And that means businesses have to work extra hard in diversifying how they produce income and revenue channels to stay viable.

Many restaurants realized early the only way they were going to stay in business was to boost their ability to handle delivery, ordering out, pick up, and other forms of fresh-cooked food transfer to customers who could no longer dine in.

While people generally tried producing their food regularly at home, overall, Americans are used to picking up and eating out. So, the demand never actually left; it was stifled by COVID restrictions.

However, even now, many communities are still maintaining social restrictions to prevent new COVID infections until vaccinations are fully in place at every age level. That means restaurants and food preparation businesses have to continue leveraging direct mail to be heard, seen, connect and remain on the attention radar of customers.

4 Reasons Direct Mail Works

1. Direct mail is almost always local.

The most likely customers that can and will visit a restaurant from the surrounding area are the primary target for print mails.

2. Direct mail is significantly lower in cost than other marketing channels.

This is a key factor for food businesses that are already strapped and trying to stay in breakeven with the loss of income thanks to COVID.

3. Direct mail has a higher return on investment.

The return on investment of a simple print card mailer can be thousands upon thousands of dollars when a customer responds to an included call to action.

Add in the additional benefit of discounting, and that same customer is likely to buy even more, increasing a business’s revenue and cash flow per sale.

4. Direct mailers should be designed to be re-used.

Customers love the ability to use a marketing tool or coupon repeatedly.

And that creates both business retention and a greater amount of income stream for a restaurant or food business, again the primary goal of the effort in the first place.

Now is the Time

Restaurants and food businesses that rely on retail traffic shouldn’t be waiting for social restrictions to lift further.

Marketing takes time to have a positive effect, which is why direct mail efforts need to be sent out on a cyclical basis, pushing and reminding folks of a restaurant’s presence and availability.

As people keep being reminded, especially as they start commuting to work again, the food business will become viable and convenient for a warm meal, even if it is still takeout or delivery. Card stock direct mailers can help tremendously. So don’t wait for the market to reappear. Get out there and chase it now!

A well-known pastor once said this: “It takes guts to get out of ruts.”

In truth, it takes more than just guts. It takes inspiration, which is what drives courage and fuels life and new energy. When your team wants to create brain flow or stimulate innovative ideas, asking the right questions and getting others to ask them with you is one way to start.

The Question Formulation Technique

Most people spend a lot of time worrying about giving the right answers.

But an answer can only be as powerful as the question it addresses. If you work with teams, one of your goals should be to draw on each person’s unique strengths and creativity. But this can be a challenge if you can’t get the ball rolling.

If you want to try a different launch point for your next creative gathering, consider the Question Formulation Technique (originally formulated by the Right Question Institute). Here’s how it works:

Design a Question Focus

Pick a problem or challenge that is important to you. It should be clear and stimulate new lines of thinking. It should not be a question.

Establish Rules

Start by setting a time limit of around 5-15 minutes. Agree on this ahead of time and set a list of parameters before brainstorming begins. Brainstorming rules could include:

• Encouraging people to ask as many questions as possible
• Refraining from stopping green light thinking to answer, judge, or to discuss the questions posed
• Asking everyone to submit at least three questions
• Writing down every question exactly as it is stated

Produce Questions

Now it’s go-time.

Use your question focus to formulate as many questions as you can. Aim for 50 questions in 15 minutes to give your team a brain jolt.

Improve Questions

Once you have a list of questions, the next step is to try to improve them.

For example, you could change yes/no questions into open-ended phrases. You could modify a generic question by adding specifics (changing “how can we preserve heat loss in drafty spaces?” to “how can we increase heat efficiency by 20 percent?”)

Sort Questions

After brainstorming, your list will seem a bit jumbled.

Drill down by sorting questions into common themes then prioritizing the most critical areas. Choose 3-4 categories with the most potential and rank them by importance.

Take Action

Now ideas can take flight.

After ranking your categories, decide what you need to do next to generate creative solutions. Do you hand off a concept to a design team? Work with a consultant to flush out possibilities? Maybe you want to take the top-ranking question and have another “question-storming” session to flush out specifics for this concept.

Reflect and Reframe

Before closing your session, reflect on what your group learned and how you might assimilate these insights into your work. This may uncover hidden assumptions or reframe the way your team approaches its next obstacle. And give positive feedback on the discussion that just happened.

Teaching people to ask questions and partner in decision-making can fundamentally change the synergy of your team!

Given the restrictions of 2020 thanks to COVID, the term “slidedeck” has probably entered everyone’s vocabulary far more than they care to know.

With nearly everyone spending at least three hours a day online in digital meetings, digital slide presentations have become commonplace. However, that doesn’t mean going digital is the best choice for those decision-making events.

The Tangibility of Print

The standard for a powerful presentation has been and continues to be the professionally printed presentation package.

Why? In a word – tangibility.

People are tactile creatures, especially when making big decisions that have significant ramifications. Print presentations finished in high-quality stock and graphics meet that innate drive to have something physical in hand before making a big commitment.

3 Reasons Digital Falls Short on Presentations

Going digital with your presentation with a digital slidedeck doesn’t have the same effect on people as print. Here are three reasons digital falls short in this way.

1. Digital Overload

Most audiences are now suffering from digital overload.

You don’t have to go far to hear the constant complaining about having to chew through 50 to 300 emails a day, thanks to an over-reliance on digital communication.

What kind of attention are your presentation attendees going to have left to click open and read through another digital presentation, no matter how well done? 

2. Easily Manipulated Digital Content

Digital files can be easily manipulated, especially if they are going through multiple hands to get to the presentation party.

Many assume that by converting a slidedeck to a PDF format, the file will be protected and its integrity kept the same. This is a false hope. Without a fully encrypted form protection, the file can be tampered with. And when a presentation matters, the sender should make sure the content isn’t tampered with from the version sent to the version being presented.

3. The One-and-Done Digital Dilemma

What happens when a digital presentation is complete?

Does the recipient in a meeting save the digital slidedeck for future reference? It’s unlikely.

Most people just hit the delete button, hoping someone else has a copy if they actually need it again down the line, or hope that it was saved in their email folder. The likelihood of someone reopening a digital slidedeck to read its content completely is highly unlikely given the digital blur most people are under today.

Capture Attention with Print Presentations

A print presentation on high-quality stock makes a huge difference in all of these situations.

People have something tangible to read and hold that isn’t a computer screen. In fact, a professionally finished presentation in print is probably unique and an immediate stand-out in 2021.

And, the presentation can’t be faked, fudged, or tampered with without ruining the package in total. The same can’t be said for a digital file.

Finally, people do actually look at print material repeatedly after seeing it for the first time. If the document isn’t discarded right away, most folks will reread the package before deciding whether to file it, scan it, or recycle it. And that means your message sink in even deeper. 

When a presentation matters, deliver it in print!